Job Overview

KDCI Outsourcing is seeking an AI Automation Specialist to design, recommend, and implement AI-driven solutions that improve efficiency across client operations. This role focuses on analyzing client service models, identifying automation opportunities, and building AI-powered workflows and agents with appropriate human oversight. The ideal candidate is analytical, automation-focused, and capable of translating business requirements into scalable AI solutions.

Key Responsibilities

Client Analysis & Solution Design

• Analyze client workflows, service models, and operational processes to identify automation opportunities.
• Understand client environments, tools, and requirements to recommend appropriate AI solutions.
• Design automation approaches that balance efficiency with necessary human oversight.

AI Tools & Automation Development

• Recommend and implement AI tools, pla...