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AI & Automation Intern – GCN Services Business Operations

Ciena Corporation | ottawa, Canada | Posted June 19, 2026

Position Overview

About the Company

As the global leader in high‑speed connectivity, Ciena is committed to a people‑first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well‑being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Responsibilities

  • Design and develop automation solutions and workflows using Microsoft Copilot and Power Platform tools to reduce manual effort and improve operational efficiency.
  • Analyze existing business processes to identify opportunities for optimization, standardization, and AI‑driven transformation.
  • Build lightweight applications, dashboards, and scripts to enable operational reporting, insights, and decision‑making.
  • Translate business requirements into scalable automation solutions in collaboration with cross‑functional tea...

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