Position Overview
AI Application/Big Data Engineer
6-Month contract - Inside IR35 - market rate
London based - hybrid working - up to 3 days a week onsite
Finance sector - must have previous experience
Role Overview
Senior AI / Data Engineer responsible for designing, building, and optimizing AI-driven data pipelines and integrations to enable a QAS-powered response suggestion capability embedded in Salesforce Service Cloud. The role focuses on scalable data processing, LLM integration, and continuous model improvement using production telemetry.
Responsibilities
Design and implement Salesforce ↔ QAS integration architecture
Build and optimize data pipelines supporting AI inference and feedback loops
Develop backend services / APIs enabling response suggestion workflows
Integrate LLM capabilities (Amazon Bedrock) for response generation and embeddings
Enable continuous model tuning via:
telemetry data
quality scoring
usage analytics<...