Pay Rate Range: $ 57.14 - 58.82/hr.

REQUIREMENT_ID-(phone number removed)



Role: Agiloft Developer



Job Description:

Someone with Hands on experience in Agiloft support and development, covering BAU operations Support, platform configuration, integrations, and enhancement support.



Provide excellent customer service to all customers, partners, and internal stakeholders when interfacing with them

Follow all ticket SLA and notation departmental guidelines

Become knowledgeable about Agiloft and products with which we integrate, such as Active Directory, LDAP, Outlook, Word, Excel and Salesforce

Take customer calls and manage the creation and submission of support tickets to track and resolve customer issues

Assist in generating software licenses and overseeing the installation of licenses to ensure customers have the appropriate access to their software