Job Description
Provide support for high-volume Gas AMI head-end system operations
Analyze and resolve complex data quality issues, system defects, and integration failures
Monitor and troubleshoot system performance and failures
Investigate and resolve complex application job failures, including missed runs, long-running processes, data delays, and upstream/downstream impacts
Partner with vendor and infrastructure support teams to drive continuous improvement initiatives
Oversee and support integrations between the Gas AMI head-end system and the Meter Data Management System (MDMS)
Execute comprehensive testing cycles (functional, performance, and operational readiness testing) for system changes, defect fixes, and new functionality
Develop and contribute to test strategies in collaboration with the testing team
Participate in projects such as hardware lifecycle upgrades, software upgrades, and backhaul network enhancements
Develop and maintain system doc...