**Agency Service Representative II**

**Shift:** M-F

**Location:** **Virtual -** This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The **Agency Service Representative II** will be responsible for providing advanced customer service support to brokers selling company products via telephone or written communication.

**How you will make an impact:**

+ Assists agents and b...