Purpose of Role

La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.

To build a good image by providing efficient and professional technical support across Spain. The role is committed, results-driven, and oriented towards profit and customer satisfaction, always ensuring the highest result achievement.

Responsibilities

• Act as an industry expert, supporting both internal and external stakeholders with all technical inquiries.
• Handle technical inquiry tickets via the OEM platform and achieve related KPIs.
• Troubleshoot and identify claims in a professional manner.
• Conduct Homologation Studies and communicate with the OEM.
• Support the technical manager with the technical training plan and take initiatives to implement technical training to ensure customers fully understand pr...