. Ensure the safety of employees and customers in the workplace by maintaining and updating policies and procedures . Support day-to-day administrative tasks at the petrol station, including onboarding processes, incident reporting, recruitment documentation, performance reporting, pay slip distribution, and separation procedures . Manage the inventory of uniforms for service champions to ensure availability and adherence to uniform standards . Provide high-quality service to customers in both the forecourt and c-store, actively engaging in building customer relationships . Assist the Shift Manager in addressing customer issues or feedback to maintain a positive customer experience . Collaborate with the Shift Manager to oversee store inventory management and ensure proper stock levels . Assist in enforcing work protocols and procedures through training, monitoring, and compliance audits to maintain operational efficiency . Track performance scorecards of C-store and forecourt service ...