Job Title: Administrator - Service Advisor (Non-Technical)

Dealership: Motus Mercedes Benz Sandton

Position Overview

We are seeking a highly organized and customer-focused individual to join our team as an Administrator - Service Advisor. In this role, you will be responsible for providing exceptional customer service to clients, scheduling service appointments, and maintaining accurate records. The ideal candidate will have strong communication and interpersonal skills, as well as experience in a customer service or administrative role.

Responsibilities

• Interact with clients in person, over the phone, and via email to schedule service appointments
• Provide status updates to clients on their service appointments and answer any questions or concerns they may have
• Maintain accurate records of all service appointments, including client information, vehicle details, and service provided