Job Summary You will manage daily administrative and customer service tasks to support smooth outlet operations, including appointment booking, customer enquiries, invoice preparation, and documentation. Responsibilities Handle daily administrative tasks to ensure efficient office operations Manage appointment bookings and respond to customer enquiries to maintain client satisfaction Prepare invoices and organize filing and basic documentation accurately for record-keeping Support outlet operations and coordinate activities to facilitate smooth service delivery Use Microsoft Office applications effectively to complete administrative duties Communicate clearly and organize tasks to meet operational needs Work independently and take responsibility for completing assigned duties Preferred competencies and qualifications Experience in the beauty salon industry