We are seeking an Administrative Assistant to support one of our client in Gaston County.



Essential Job Functions

• Review applications for assistance consistent with federal requirements, program policies and procedures


• Perform quality control checks on applications to ensure policy is being followed


• Triage application inquiries, identify solutions, and respond in a timely manner to applicants


• Respect client dignity and confidentiality at all stages of the application process


• Maintain and track applications, ensure information accuracy through monthly reporting, log new information and document awards


• Ensure current and accurate records are available for applicants


• Accurately maintain information within the system including associated documentation


• Support accounting functions that track payment to applicants
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