Location
: Singapore Employment Type:
Full-time/ Intern About IM30
IM30 is a global gaming company on a mission to make time more interesting. Founded in 2015 by a group of passionate gamers, we've grown into an international team behind popular strategy titles like
Last Shelter: Survival
and
Rise of Empires
. As we continue to expand globally, Singapore is becoming our new international headquarters. At IM30, we value action over talk, openness over hierarchy, and speed over perfection.
Role Overview We're looking for a Operation specialist who can handle the operations for various aspects of the company that includes the payment and generate office operations.
Key Responsibilities Monitor chargeback and refund requests daily through the Payment Service Provider ( PSP ) system. Prepare and submit the necessary documentation to respond to chargeback requests in a timely manner. Maintain accurate records of dispute cases within each PSP system and provide regu...