Admin Executive (Quality Assurance Team)
Work Location:
158 Kallang Way, Singapore
Job Type:
Full-Time,
Permanent
Basic Salary:
$3,000.00 - $5,000.00 (with additional annual bonuses, Annual Leaves 14 days, Medical and Dental Benefits
Working Hours:
5 days work week, rostered including weekends (individuals would receive either weekdays or weekends off, rostered based on company's schedule)
Position Overview:
The Admin Executive (Quality Assurance) is responsible for verifying sales transactions and ensuring customers fully understand their course enrolments. This role conducts outbound verification calls, confirms customer eligibility and agreement to purchase terms, and accurately documents all outcomes. The role also supports customer and internal enquiries, flags discrepancies or irregularities in sales transactions, and works closely with the sales team and other departments to ensure compliance, quality standards, and a positive customer experien...