Monday to Friday

8:00 AM - 5:30 PM

Location: Toa Payoh/ Elizabeth Drive

Job Responsibilities

• Gather social and financial background information of residents and/or their families prior to the application of financial assistance schemes.
• Update and maintain accurate records in the referral and enquiries database and information system.
• Ensure timely submission of financial assistance applications such as Medifund, MFEC (Medical Fee Exemption Card), IDAPE (Interim Disability Assistance Programme for the Elderly), PGDAS (Pioneer Generation Disability Assistance Scheme), and others.
• Act as the main point of contact and liaison between residents, families, and healthcare institutions to coordinate referrals and process applications for potential residents.
• Ensure proper documentation of case files, referrals, and other relevant documents for effective case management and audit purposes.
...