Key Responsibilities

• Follow up with clients regarding outstanding invoices and pending payments.
  
• Contact customers via phone, email, and WhatsApp for payment reminders.
  
• Maintain payment follow-up records and update collection status.
  
• Coordinate with the Accounts team for invoice reconciliation.
  
• Resolve basic invoice and payment-related queries.
  
• Escalate overdue accounts where necessary.
  
• Prepare daily and weekly follow-up reports.
  
• Maintain professional communication with clients.
  

Requirements

Mandatory Requirements

• Good communication skills in English and Hindi.
  
• Basic knowledge of invoicing and payment follow-up.
  
• Proficiency in MS Office, especially Excel.
  
• Strong follow-up and negotiation skills.
  
• Pr...