Accounts Receivable Senior Specialist (Collections and Disputes)

Taguig | On-site | Monday to Friday

About the Role

We are seeking an experienced and driven Senior Manager – Collections & Disputes to lead a high-impact team within a global Shared Service Center environment. This is a unique opportunity to shape and optimize end-to-end collections and dispute processes supporting the Australia & New Zealand business region.

In this role, you will be at the forefront of service excellence, stakeholder engagement, and continuous improvement, while building a high-performing team and driving operational success in a fast-paced, multinational setting.

What You’ll Do

• Lead and develop a high-performing Collections & Disputes team, fostering accountability, ownership, and growth
• Oversee end-to-end operations, ensuring efficiency, accuracy, and service excellence
• Monitor performance through KPIs and metrics, d...