To provide accounts receivable and collections support within the Shared Services Finance Team.

Responsible for receipting and end to end accounts receivable process for the collection of customers balances in a timely and efficient manner. This role has a high level of customer service interface with internal stakeholders as well as external clients.

Responsibilities

• Processing of cash receipts and credit notes
• Issue client statements and follow up clients with outstanding accounts to ensure all documentation has been received to support the statements issued
• Assist with management and investigation of unidentified receipts, unapplied funds and client refunds
• Resolution of client queries & issues on statement of account
• Escalate bill enquiries to member firm collection’s team or responsible fee earner
• Provide support to the member firm collections’ team
• Client account reconciliations