Responsibilities

• Handle customer inquiries regarding outstanding balances, invoices, and payment concerns, ensuring accurate record-keeping and resolution.
• Collaborate with internal teams (e.g., sales, customer master data, cash applications) to address order fulfillment issues and resolve disputes promptly.
• Meet or exceed monthly service level agreements while providing excellent support to customers and sales teams.

Qualifications

• Bachelor’s Degree holder of Finance related course
• Minimum of 1-year experience in Accounts Receivables
• Worked with BPO/Call Center/Shared Services industry
• Can work onsite and do night shift schedule