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Wholly owns AP inbox and reviews each email thoroughly.
Respond to all general inquiries and only delegate emails to the respective analyst if:
Review each email and alert the appropriate team member should it appear that it's moving in the direction of escalation. If something is clearly escalating, alert Sr. Manager for visibility.
If an email is unable to be answered in a timely fashion, an acknowledgement will be provided to the sender to assure them that their email is being addressed, but there may be a delay due to (insert brief description of reason).
Scan invoices to processing team.
Review statements to determine whether necessary to distribute to respective analyst or not.
Reach out to suppliers sending physical...