ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Accounting Team Leader to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life‑long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Oversee daily operations of Accounting agents
• Conduct training, coaching, providing insights and action plans for improvement
• Analyze and report on productivity metrics, including attendance, end‑of‑day reports, and compliance with company protocols
• Ensure the client is updated on key program activities, issues, and concerns through calls, emails, meetings, and reports
• Process invo...