Join our team as a Bilingual Accounting Application Support Analyst. Contribute your expertise in application support while providing superior customer service in a dynamic environment.
In this role, you will assist as a key member of the accounting systems support group, addressing escalations and enhancing user understanding of applications. Your duties will include analyzing user feedback, preparing documentation, and following up on system issues. Communication with management regarding technical problems is crucial, as is training new users on systems like CIMS and ORBIT.
Key Responsibilities:
• Offer support for field accounting applications
• Develop documentation for user guidance
• Analyze and resolve system-related issues
• Communicate effectively with management
• Train new users and provide ongoing support
Requirements:
• Bilingual in both French and English
• Diploma in Accounting or equivalent experience
• At least 3 years in a computerize...