Position Overview
Our client, a leading organization in the healthcare industry, is seeking a Membership Transition Specialist to join their team. As a Membership Transition Specialist, you will be part of the Membership Support Department supporting the Member Services Team. The ideal candidate will have strong problem-solving skills, attention to detail, and excellent communication skills, which will align successfully in the organization.
**Job Title:** Accountant
**Location:** Mettawa, IL
**Shift:** Days 08:00am-5:00pm
**What's the Job?**
+ Process membership cancellation requests in Oracle, SFDC, and update the cancellation tracker as per timelines
+ Maintain member files in shared drives ensuring accuracy and confidentiality
+ Handle agreement changes in SalesOptima, SFDC, and Oracle systems
+ Process FBC+ cancellation requests efficiently
+ Assist members with inquiries regarding cancellations, billing, and refunds, ensuring excellent cu...