Salary: Up to £25k pa depending on experience

Account Manager Key Responsibilities Ensuring customer satisfaction is achieved throughout Managing client communications in the most effective manner Ensuring jobs are processed and managed in line with company procedures and meeting client’s requirements Ensuring all jobs are managed within the agreed timescales, commercials and escalating failures internally Developing relationships with the allocated clients Daily order processing of client requirements and job tracking Engaging with the appropriate managers to communicate requirements and escalating potential failures Maintaining strong relationships with client, internal managers and staff Understanding client’s needs and any contractual agreements Understanding the full service proposition and being able to articulate it to the client Recognising opportunities to increase revenue or maximise profit Operational and Process Ability to train on existing processes and suggest im...