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Account Manager

Highgate | New York, United States | Posted June 06, 2026

Position Overview

Overview

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

Responsibilities

  • Managing the group process once contracts are signed through to post-departure. Work effectively with the Operations team to deliver exceptional service to both internal and external guests.

    Confirm reservations as requested during the work week

  • Manage the VIP process for the hotel – room assignment; amenity; welcome note and ensuring that the team is aware of guests and their requirements.
  • Manage all aspects of the rental of the board room - Contracting; BEO; Billing; Ordering Food and Beverage; AV; staff scheduling; meeting management.
  • Solicit area churches for social bookings, weddings and family reunions
  • Devel...
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