As a Mid-Market Account Manager, you will be responsible for building and maintaining strong relationships with our clients, managing their accounts, and identifying and maximizing sales opportunities. You will serve as the primary point of contact for a portfolio of approximately 80 existing NetSuite customers, understanding their needs and providing exceptional customer service.

You will work closely with internal teams to ensure client satisfaction and achieve sales targets. This role requires excellent communication skills, a deep understanding of our products or services, and the ability to identify and pursue opportunities for growth. You may also be assigned as a mentor to Emerging Account Managers, helping to complete Business Reviews, and educate on NetSuite systems and processes.

Relevant Experience, knowledge and experience