About the role

Reporting to our Director of Account Management, the Account Manager will be responsible for managing and growing a portfolio of existing accounts within the company’s book of business.

The successful candidate will be a proactive self-starter who is able to identify and capitalize on opportunities to build strong relationships with clients and deliver strong retention & growth within their portfolio of business.

What you’ll be doing:

• Serve as the primary point of contact for a portfolio of assigned accounts, overseeing the entire client experience in relation to the products and services offered.
• Build in-depth knowledge of customers’ business priorities, challenges and initiatives, building and maintaining trusting relationships.
• Develop and execute account plans to achieve revenue growth targets and increase customer satisfaction.
• Identi...