Join DiliTrust as an Account Manager and revolutionize legal operations in Montreal. This full-time, hybrid role centers on strategic client partnerships and enhancing user engagement with cutting-edge technology.
As the Account Manager, you'll work closely with legal departments and corporate executives to drive adoption of DiliTrust’s SaaS solutions. With a strong background in account management, you will serve as a trusted advisor and product expert. Collaborating with cross-functional teams, your efforts will focus on ensuring exceptional customer value and successful outcomes.
Key Responsibilities:
• Cultivate and maintain relationships with key client accounts
• Inspire customer engagement and long-term success
• Oversee contract renewals and support retention strategies
• Detect upsell and cross-sell opportunities for growth
• Conduct strategic account discussions and business reviews
Requirements:
• Minimum 5 years in account management or customer s...