JOB DESCRIPTION

We’re looking for a Client Experience Manager to join our Head of Client Experience in helping to provide the very highest levels of eCommerce strategy and customer service to our client base. A core aspect of the role is to build strong partnerships with our customers to identify new growth opportunities and develop a multichannel strategy to achieve client objectives. The end goal is to expand client services retainers through excellent customer service, which has been the story of our success at LION.

This position will work with the Head of Client Experience, and Channel Leads to ensure we understand and align fully with our client's business objectives. This role is responsible for and has a 360 view of performance and ensures they and their team have the resources, tools, and information to deliver the best possible results to our clients.

This role is for you if you want to accelerate your career within a dedicated team and g...