City Wide Facility Solutions is currently seeking an Account Manager Associate to join our team. As a key part of our organization, you will manage client accounts, build strong relationships, and ensure outstanding service delivery to meet and exceed customer expectations.

Key Responsibilities:

+ Manage all aspects of assigned client relationships, including retention, satisfaction, and growth opportunities.

+ Coordinate and communicate effectively with contractors and service providers to ensure high-quality service performance.

+ Conduct regular quality control inspections and address any issues promptly to maintain service standards.

+ Negotiate contracts and service agreements with clients to expand our offerings and increase revenue.

+ Utilize CRM software to document client interactions, track service delivery, and manage schedules.

+ Collaborate with internal teams including accounting and operations to resolve clie...