Lead the Account Management Team at s.t.o.p. Restaurant Supply, ensuring outstanding customer service and team efficiency. Drive performance metrics and manage budget analysis in this dynamic role.
As the Leader of the Account Management Team, you will supervise a dedicated group of Corporate Account Coordinators. Your role focuses on enhancing the customer experience by monitoring service levels and fostering communication plans. Your leadership will be instrumental in resolving complex service issues and maintaining strong client relationships.
Key Responsibilities:
• Direct the Corporate Account Coordinators team
• Monitor team service levels and communication strategies
• Track budgets and analyze revenue streams
• Report performance metrics to executive leadership
• Solve escalated customer service challenges
Requirements:
• Strong leadership and management background
• Degree or certification from a recognized institution
• Exceptional verbal and ...