Job Description
Insight Global is seeking a Account Executive to join a growing team. This role is essential in supporting clients and ensuring they have a seamless experience with the company’s platform. The successful candidate will be responsible for being a subject matter expert in both the platform itself and the rules and guidelines that govern it. This role involves engaging with executive clients and it is a client facing role with customers across multiple communication channels, including phone, in-platform messaging, and email. The role requires strong attention to detail, problem-solving skills, and the ability to work efficiently in a structured environment. This is a fully on-site position, five days a week.
In addition to core customer success responsibilities, this role is more operationally focused and works closely with the head office team to ensure campaigns are executed successfully and project deliverables are met. The individual will help oversee projects a...