**Overview**

Builds trust and credibility with executives, decision makers to address business and technical needs. Develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions. Initiates conversations with customers on digital transformation. Coordinates with extended virtual teams and holds team accountable for executing customer needs. Sets priorities, focus, and resources and strengthens operations, ensuring that the extended virtual team and other stakeholders are working toward common goals. Plans ahead to determine order of priority for action on accounts based on customer needs, sales-generating importance, growth opportunity and assessment of risks. Builds and maintains a network of partners to drive opportunities and influence impact for multiple assigned accounts. Orchestrates others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and ...