About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Why This Role Matters

Saudi Arabia is investing heavily in digital transformation and citizen experience as part of Vision 2030. Government entities are actively exploring how AI can enhance service quality, strengthen engagement and improve operational insight.

As a Government Account Executive, you’ll work closely with ministries and public in...