Position Overview
Responsibilities:
Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues.
Conduct regular client visits to establish and maintain strong relationships.
To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns.
Collaborate with internal teams, including sales, Bureau Services, operations, and technical support, to ensure seamless customer experience and effective account management.
Identify and pursue opportunities for upselling and cross-selling additional products or services to existing clients.
Proactively address any potential account risks and implement strategies to mitigate them.
Demonstrate self-motivation and drive to achieve targets and exceed expectations.
Pay meticulous attention to detail, ensuring accuracy and quality in all aspects of client interactions and account management.