Account Coordinator

Bogotá, Colombia

This is an on‑site, in‑office position in Bogotá.

Key Responsibilities

• Serve as a point of contact for client account needs, processing requests from the Client Experience (CX) team. Tasks may include website rate updates, pop‑ups, announcements, text changes, dev requests/tickets, PDF remediation, CRM updates, and marketing tickets.
• Work with Inside Sales to address client issues and route tasks to the appropriate departments.
• Coordinate between Inside Sales Support (ISS) and Fulfillment teams to meet project requirements and deadlines.
• Attend CCAM/AE client meetings, take notes, and document action items.
• Distribute required marketing documents, specifications, and implementation sheets.
• Assist Inside Sales with billing/pricing inquiries, proposals, and agreements, including research, collaboration with product teams, and communication with third‑party vendors....