Overview:

The  Night Auditor  plays a critical role in nightly property operations by balancing accounts and supporting guest services during overnight hours. You’ll perform system maintenance, handle check-ins/outs, and ensure guests have a safe, pleasant experience during off-peak hours. 

Guest Services & Communication

• Greet and assist guests with check-in/check-out processes in a friendly, professional manner.

• Answer guest questions and provide accurate, timely information.

• Address guest needs and resolve issues promptly and courteously.

• Communicate problems to management as needed. 

Night Audit & Financial Duties

• Perform all night audit procedures, including:
  • Ending the business day and running nightly accounting reports.
  • B...