Position Overview
3rd Line Support Engineer - Farringdon, London, EC1N 8JS
3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours)Farringdon, London (hybrid)44,997 - 47,365About Us: Metropolitan Thames Valley Housing has a vision that everyone has a home and the opportunity to live well; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London.What you'll need to succeed:Working with the Service Desk Manager and the ...