Technical & Services -Parts & Service Assistant

The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

Key Performance Areas Servicing of material handling equipment. Maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment. Communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (supervisor and controller) and customer. Ensure OHS...