Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich.

This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies.

Key Responsibilities

* Provide 2nd line support for hardware, software, and network issues

* Troubleshoot and resolve escalated IT support tickets

* Support Microsoft 365 environments including Exchange, Teams, and SharePoint

* Assist with the administration of Windows Server and Active Directory

* Manage user accounts, permissions, and security policies

* Support desktop, laptop, mobile device, and printer deployments

* Work closely with 1st and 3rd line teams to resolve compl...