Job Title: 24/7 Operational User Support Specialist

Job Category: Intelligence

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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**The Opportunity:**
Join the team as a 24/7 User Support and System Specialist where your Military or Intelligence Community experience becomes mission-critical. We need your expertise to keep our vital Intelligence Applications like ChatSurfer and Bodhi running smoothly around the clock!

**Responsibilities:**

+ Provide exceptional Customer Service to Intelligence professionals using your operational Intelligence Community knowledge
+ Solve Problems in real-time through first-line troubleshooting of software issues
+ Support Mission-critical Systems 24/7 through rotating shifts (including nights, weekends, and holidays)
+ Bridge the Gap between...