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24 by 7 L2 Technical support Engineer

Fidel Consulting KK | Japan, Japan | Posted June 13, 2026

Position Overview

Appealing points: 



  • Work with advanced, cutting-edge technologies in a global environment Handle complex escalations involving EMM, CDN, and IoT Smart Cities solutions. Leverage strong networking expertise across IP protocols, MPLS, WAN/LAN, and wireless technologies while working directly with customers.

  • Strong career growth with technical leadership opportunities Act as a subject matter expert by mentoring junior engineers, contributing to solution feasibility, and performing root cause analysis. This role supports growth into senior technical and design-oriented positions.

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