Position Overview
- Handle ticket reservations: Responsible for assisting customers in booking and confirming airline tickets for their travel needs.- Provide customer service: Address customer inquiries regarding flight schedules, fares, and any other travel-related information in a professional and friendly manner.- Coordinate with airlines: Communicate with airlines to check availability, make reservations, and ensure smooth processing of ticket bookings.- Manage ticketing systems: Utilize computerized reservation systems to input customer data, issue tickets, and update flight information accurately.- Assist with baggage handling: Help customers with luggage check-in, tagging, and ensuring proper handling of baggage in compliance with airline policies.Skills and Expectations:1. Strong communication skills to interact effectively with customers and airline representatives.2. Attention to detail to accurately input and process ticket information.3. Ability to work under pressure and handle multiple ta...